IT & Service Desk
New starter IT setup
Welcome to Nexus! Work through this checklist on your first day to get fully set up. It takes about 30–45 minutes.
- 1
Collect your device
Pick up your laptop from IT or your manager. New devices come pre-configured with the Nexus standard apps.
Set up a new laptop → - 2
Sign in and set your passphrase
Use the temporary passphrase in your welcome email, then choose a strong one of your own.
Set a strong passphrase → - 3
Register multi-factor authentication
Add MFA to your phone — it’s required for all staff and takes about five minutes.
Set up MFA → - 4
Set up email on your phone (optional)
Add your Nexus email to a secure mobile so you can stay in touch on the go.
Email on mobile → - 5
Find your files
Locate your team drive and personal cloud folder, and learn where to save things safely.
Saving & sharing files → - 6
Connect the VPN (if you work remotely)
Install and test the VPN so you can reach Nexus systems from home.
Connect the VPN → - 7
Read the security basics
Learn how to spot phishing and use Nexus technology safely.
Security & acceptable use →