Operations
Sustainability
Operating responsibly and reducing our impact on the environment — with simple actions everyone can take and clear targets we track each month.
Resource usage
Printing, energy, water, waste and recycling.
OpenRecords
Reports, minutes, audits and registers.
OpenPolicy
Our environmental commitments.
OpenObligations
What’s expected of us, in plain English.
OpenCurrent projects
Solar at the Laverton DC
In progressRooftop solar to cut grid electricity at our largest site.
E-waste recycling (Nexus Tech)
LiveRefurbish and responsibly recycle end-of-life IT equipment.
Packaging reduction (Nexus Retail)
LiveLess single-use plastic and more recyclable packaging.
Efficient care routes (Nexus Care)
In progressSmarter scheduling to reduce travel and vehicle emissions.
What you can do
- Turn off lights, monitors and equipment when not in use.
- Print only when needed, double-sided, and recycle paper.
- Use the correct recycling and waste bins.
- Choose virtual meetings over travel where practical.
Small actions add up across our 1,280 people. Read the full Sustainability & Environment policy for more.
Reporting an environmental issue
Spotted overflowing bins, lights left on, a leak or incorrect disposal? Use the sustainability report form (or the hazard form for safety issues) — environmental hazards go to the Sustainability Coordinator and Facilities. Issues are prioritised by impact and how quickly they can be fixed, then logged on the environmental hazard register and followed up.
| Ref | Issue | Status |
|---|---|---|
| ENV-20XX-018 | Recycling bins overflowing; comingled and paper mixed.Melbourne HQ — Level 14 recycling bay · 23 June 20XX | In progress |
| ENV-20XX-017 | Bank of lights and several monitors left on overnight.Melbourne HQ — Level 14 · 21 June 20XX | Open |
| ENV-20XX-015 | E-waste (old monitors) left in general storage instead of the e-waste cage.Sydney Office — store room · 16 June 20XX | In progress |