📌 Pinned Customer ServiceYesterday
Some Nexus Retail deliveries delayed — how to help customers
A courier issue has delayed a batch of online orders. Here's what to tell customers who get in touch.
Emma Wilson, Customer Service Manager
Wednesday 24 June 20XX
Welcome 👋
Welcome to the Nexus Group employee portal. Everything you need for your workday — news, people, policies, forms and support — in one place.
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Announcements
The latest from across Nexus Group.
📌 Pinned Company news3 days ago
Strong half-year as group revenue grows 6.4%
CEO Marcus Webb shares the mid-year results and thanks staff across all four streams.
Marcus Webb, CEO
OperationsYesterday
End-of-month reporting due Monday 29 June
June figures are due by the fifth business day. Here's what managers and teams need to do.
Operations2 days ago
Operations Support catch-up moves to Tuesdays
From next week the weekly Operations Support catch-up shifts to Tuesday 9:30am in Meeting room B.
IT & security2 days ago
Planned outage — finance system upgrade, Sunday 5 July
The finance system will be unavailable 6:00–8:00am AEST on Sunday 5 July for a planned upgrade.
Policy update3 days ago
New communication guides now available
A refreshed Communication Policy, Written Style Guide and Approval Procedure are now on the portal.
Our business streams
Four streams, one Nexus Group.
Nexus Retail
Everyday products, in-store and online.
12 Stores210 Team members
Nexus Tech
Managed IT services and software support.
180 Client sites160 Specialists
Nexus Consulting
Practical business and management advice.
64 Active clients85 Consultants
Nexus Care
Community and in-home support services.
1,150 Clients supported120 Support staff