You can add your Nexus email to a mobile phone in a few minutes. Only set this up on a device you trust and keep secure with a screen lock.
Step 1 — Open your mail app
On your phone, open the built-in Mail app (or the approved Nexus mail app) and choose Add account.
Step 2 — Choose the account type
Select the work / Exchange / Microsoft 365 option (not a personal email type).
Step 3 — Sign in
- Enter your full Nexus email address (e.g.
first.last@nexusgroup.example.com). - Enter your passphrase.
- Approve the MFA prompt.
Step 4 — Accept device settings
To protect Nexus information, your phone may be asked to use a screen lock and allow remote wipe of work data if the phone is lost. Accept these to finish setup.
Good habits
- Use a PIN, fingerprint or face unlock on your phone.
- Don’t forward work emails to a personal account.
- Report a lost phone to the Service Desk immediately so we can remove work data.
Trouble signing in?
If your password isn’t accepted, reset it and try again. Still stuck? Log a ticket and we’ll help.