Resources
Finding your way around Nexus
New here, or just need to find something? This quick guide shows where things live and who to go to for what.
Who to go to for what
| If you need… | Go to |
|---|---|
| Pay, leave or a workplace concern | People & Culture |
| A computer, login or access problem | IT Service Desk |
| A hazard, injury or safety question | WHS & Facilities |
| A customer enquiry or complaint | Customer Service |
| An invoice, expense or payment | Finance |
| Booking, supplies or general admin | Operations Support |
| A record that needs updating | The record owner / Operations Support |
Where to find things
- Policies & procedures
- Forms & requests
- Staff directory
- How-to guides (knowledge base)
- Templates
- Key dates & calendar
Tip: the search box at the top of every page finds policies, guides, people and more.
Getting it right
- Follow the relevant policy or procedure — see following organisational requirements.
- Work within your role and ask your supervisor when unsure.
- Look out for safety and report hazards through the hazard form.
- Keep records accurate and information private.